POSTAGE
Due to higher fuel costs we regret that our delivery charges have had to be increased.
The standard charge for delivery is £4.99, any items exceeding 28Kg there will be a charge of £0.30 per kilo.
DELIVERY
Please allow 3-4 working
days for delivery, in some cases some items may take longer eg. handmade tables and nest boxes etc.
PAYMENT
Online
Online payments can be made through World Pay
secure payment system.
Cheques
When paying by cheque make the purchase online
then choose the offline payment option. Cheques
are made payable to: Kershaws Wild Birdfood
and crossed a/c payee only.
Send cheques to:
Kershaws Wild
Birdfood
7 The Coppice
Holcombe Brook
Bury
Lancashire
BLO 9QX
RETURNS / REFUNDS
If the item you purchase
is faulty you are eligble for a full refund. You
must inform us within 28 days. If you wish
to return any product for any other reason you may
do so at your expense providing all the original
packaging is intact and the product is
unused. A full refund will be given less the original
postage costs.
CUSTOMER SATISFACTION
We
aim to provide you with the best service possible.
However, if this does not meet with your expectations
please contact us and we will endeavour to resolve
any problems. |
